The Position
This is a key role in supporting the deliverance of HR services to the business. You will be the first point of contact for HR enquiries and ensure they are responded to in good time for prompt resolution. This position is also instrumental to supporting continuous improvement within the HR function, with input into systems/processes and policies across the team.
You will also support the HR Operations Manager with producing documentation and other ad-hoc project work as and when needed.
HR Administration
- Ensure HR records and procedures are up to date throughout the entire life cycle of a team member.
- Support in the onboarding process for new hires, including preparing onboarding paperwork and organise mandatory training.
- Administer the payroll process, ensuring that joiners, leaver and any other changes are effected as appropriate.
- Collect and analyse feedback, during exit interviews and generally to continuously improve processes and ensure an exceptional experience from onboarding to ext.
- Update and maintain databases and records, including managing key indicators such as sickness and maternity/paternity data.
- Ensure all HR files are maintained in accordance with GDPR guidelines.
- Complete Right-To-Work in the UK checks in accordance with the Immigration, Asylum, and Nationality Act 2006.
- Act as the first point of contact for day-to-day HR related queries.
- Assist in the recruitment process, including posting job vacancies, scheduling interviews and conducting reference checks.
- Support with co-ordinating training sessions and maintain records of training activities.
- Any other people related tasks commensurate with this level of position as requested by our Directors and HR Operations Manager.
Essential Qualifications, Experience and Skills
- Be educated to a minimum of A ‘level standard.
- Hold or be prepared to study the Level 3 CIPD.
- Have a minimum 1 year’s experience of working within a professional services environment.
- Have a thorough working knowledge of all Microsoft packages and ideally, although not essential have experience of working within a case management system.
- Be resilient and have demonstrable ability to work under pressure and to deadlines.
- Be able to form good professional collaborative relationships with clients and colleagues, creating foster a supportive, nurturing and learning environment.
Dunkley’s is committed to providing a supportive and collaborative work environment where employees can thrive and grow professionally.