Client Manager
Build Meaningful Client Relationships & Lead with Impact
Are you a relationship-driven professional with a passion for leadership and client success? We’re looking for a Client Manager who thrives in a collaborative environment and is ready to take ownership of a dynamic client portfolio.
About the Role
As a Client Manager, you’ll be at the heart of our client relationships—ensuring they feel supported, understood, and valued. You’ll work closely with our Directors and cross-functional teams to deliver exceptional service, drive strategic outcomes, and foster long-term partnerships.
This is a leadership role where your communication skills, commercial awareness, and ability to inspire a team will be key to your success.
What You’ll Be Doing
- Client Relationship Management: Act as the primary point of contact for a portfolio of clients, ensuring their needs are met with professionalism and care.
- Team Leadership: Guide and support Account Managers and Senior Accountants, delegating tasks effectively to develop team capabilities.
- Strategic Oversight: Collaborate with Directors and Heads of Department to deliver consultancy and advisory services aligned with client goals.
- Quality Assurance: Review work, provide feedback, and ensure compliance with internal procedures and statutory requirements.
- Workflow & Project Management: Oversee assignment progress, manage deadlines, and ensure projects are delivered efficiently and within agreed budgets.
- Client Engagement: Lead client meetings, offer insights to improve business performance, and identify opportunities for additional services.
- Training & Development: Provide training to clients and team members on systems, bookkeeping, and best practices.
What We’re Looking For
- A qualified ACCA or ACA professional. If you’re qualified by experience, we’d also love to hear from you.
- Proven experience in managing client relationships and leading teams.
- Excellent communication and interpersonal skills.
- Strong organisational and planning abilities.
- Commercial awareness and a proactive mindset.
Why Join Us?
- Be part of a forward-thinking firm with a strong reputation for client care.
- Work in a supportive environment that values your input and encourages growth.
- Enjoy autonomy in managing your portfolio while being backed by a collaborative leadership team.
- Make a real impact on client success and team development.