COVID-19: Coronavirus job retention scheme portal update

by | Apr 9, 2020 | Blog

HMRC have recently announced how they will be supporting employers wishing to make a claim as part of the Coronavirus Job Retention Scheme.

The Coronavirus Job Retention Scheme, is a new measure put in place by the Chancellor to support businesses through the Coronavirus pandemic, which allows employers to claim 80% of the wages of staff (up to a maximum of £2,500 per employee) that they have furloughed (been put on temporary leave).

As you are aware, HMRC have been working at pace to deliver the service that will allow businesses to make a claim.

Service launch

We are pleased to say that HMRC will be ready to launch the portal on Monday 20 April.

Businesses and agents that are authorised to act on your behalf for PAYE matters, will be able to claim. This means, if you are one of our Payroll clients, we will be able to make the claim for you.

If you need support calculating the claim and submitting it through the portal, please contact our Payroll department directly by calling 01454 619900 or emailing

For each of your furloughed employees, the team will need the following details:

  • Name
  • Salary
  • National Insurance Number
  • National Insurance and Pension Contributions

In order to remain fully GDPR compliant, if you choose to email the above information, please do so in an encrypted manner as this is sensitive data about an individual. We suggest you password protect the document you produce and send it to the team in 2 stages. Firstly, send the document on one email, then the password on the second.

If we do not run your Payroll, unfortunately we will be unable to make the claim on your behalf. With this said, the Payroll team have been reassured that the portal has been designed in a way that makes it easy to follow with guidance at every stage. If you would like us to help guide you through the process please get in touch and we will try and support you in every way we can.

More Information

To read the latest guidance, please visit the GOV‌.UK website and search for ‘Coronavirus Job Retention Scheme’.

What can we do for you?

If there’s anything you’d like to know about Dunkley’s, we’d love to hear from you.